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Public-sector buyer · United Kingdom

Financial Ombudsman Service

Financial Ombudsman Service is a UK public-sector contracting authority. This profile aggregates its public-record procurement — top suppliers, categories, recent awards, open tenders and expiring contracts.

Data period: 2023-11-08 to 2026-11-08Updated 2026-11-08

£187.8M

Total spend

66

Contract awards

57

Unique suppliers

£2.9M

Avg contract

According to ENKII, Financial Ombudsman Service has awarded 66 contracts worth £187.8M to 57 suppliers between 2023-11-08 and 2026-11-08, at an average contract value of £2.9M, with the top five suppliers holding 93% of contract value.

Top suppliers

Top suppliers to Financial Ombudsman Service

Top-five suppliers hold 93% of contract value — a concentrated market.

SupplierAwardsTotal value
Reed Talent Solutions1£148.5M
Phoenix Software Limited1£17.6M
Specialist Computer Centres2£2.9M
KPMG LLP1£2.5M
Matrix SCM Limited1£2.5M
CBRE Managed Services Ltd1£2.0M
Advantiq Solutions Limited1£1.5M
Mitie Cleaning and Environmental Services Limited1£1.5M
Consultancy Plus1£1.3M
Littlefish (UK) Limited1£1.1M
Insight Direct (UK) Ltd1£767K
Computacenter Plc1£707K
Phoenix Software3£400K
Softcat PLC5£380K
Hornbill Technologies Limited2£358K
Bruhati Solutions Limited1£313K
Microsoft Limited1£294K
Cloudrock Partners1£252K
Egress Software Technologies Limited2£190K
Colt Technology Services1£190K

Procurement categories

What Financial Ombudsman Service buys

Common Procurement Vocabulary (CPV) breakdown of contracts awarded over the reporting period.

Software package and information systems

48
25 awards£19.6M

IT services: consulting, software development, Internet and support

72
17 awards£7.0M

Business services: law, marketing, consulting, recruitment, printing and security

79
10 awards£154.0M

Office and computing machinery, equipment and supplies except furniture and software packages

30
3 awards£3.0M

Research and development services and related consultancy services

73
2 awards£168K

Education and training services

80
2 awards£102K

Radio, television, communication, telecommunication and related equipment

32
1 award£190K

Musical instruments, sport goods, games, toys, handicraft, art materials and accessories

37
1 award£120K

Construction structures and materials; auxiliary products to construction (except electric apparatus)

44
1 award£39K

Repair and maintenance services

50
1 award£2.0M

Real estate services

70
1 award£49K

Sewage, refuse, cleaning and environmental services

90
1 award£1.5M

Other community, social and personal services

98
1 award£70K

Recent contracts

Latest Financial Ombudsman Service contracts awarded

The most recently published award notices on Find a Tender and Contracts Finder.

Contract award for the provision of an e-Procurement tool for the Financial Ombudsman Service

Bravo Solutions UK Limited · 2026-09-24

£165K

Hornbill Subscription and Maintenance

Hornbill Technologies Limited · 2026-09-16

£245K

Cloud Based Documentary Repository Space - Award Notice

Board Intelligence · 2026-09-11

£107K

Enterprise Architecture Tool

Bruhati Solutions Limited · 2026-08-27

£313K

Co-Sourcing Internal Audit Partner - Award Notice

KPMG LLP · 2026-08-05

£2.5M

Cisco Software and Hardware Support (EA)

Insight Direct (UK) Ltd · 2026-06-28

£767K

F5 Enterprise Agreement

Softcat Plc · 2026-05-26

£154K

Provision of Temporary Workers

Reed Talent Solutions · 2026-03-26

£148.5M

Microsoft ESA/SCE Renewal

Phoenix Software Limited · 2026-03-01

£17.6M

Workday AMS Partner

Cloudrock Partners · 2025-09-04

£252K

WANT TO WIN WORK FROM FINANCIAL OMBUDSMAN SERVICE?

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In the enkii platform

What Financial Ombudsman Service has coming up

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Most of it is in IT services, software & IT systems and business services.

15

contracts ending in 12 months

Likely to be re-tendered: see which, and who holds them

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Market analysis

Bidding into Financial Ombudsman Service — what to expect

Supplier concentration and timing patterns that shape SME bid strategy.

8%

Awards to SMEs

93%

Top-5 supplier share

43%

Framework call-offs

—

Awards to social enterprises

Around 8% of Financial Ombudsman Service’s classified awards go to small and medium-sized enterprises. Around 43%of awards are call-offs from framework agreements — getting onto the right framework matters as much as the bid itself here.

Frequently asked

Common questions about selling to Financial Ombudsman Service

How much does Financial Ombudsman Service spend on procurement?

Financial Ombudsman Service awarded 66 contracts totalling £187.8M between 2023-11-08 and 2026-11-08, working with 57 unique suppliers. Average contract value is £2.9M.

Who are Financial Ombudsman Service's top suppliers?

The largest suppliers to Financial Ombudsman Service by total award value are Reed Talent Solutions, Phoenix Software Limited, Specialist Computer Centres. The top five suppliers together hold 93% of contract value.

What does Financial Ombudsman Service buy from suppliers?

Financial Ombudsman Service's procurement is concentrated in software package and information systems, it services: consulting, software development, internet and support, business services: law, marketing, consulting, recruitment, printing and security, alongside specialist categories. See the full CPV breakdown below.

How can my business bid for Financial Ombudsman Service contracts?

Financial Ombudsman Service publishes open tenders on Find a Tender and Contracts Finder. ENKII matches your business against live tenders, identifies certifications you'll need, and surfaces frameworks worth applying to. Free Readiness Score in 3 minutes.

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Related ENKII resources

Sources & methodology

How this profile is compiled

Analysed by ENKII · Updated 2026-11-08

This profile aggregates public-record procurement data published by the UK Government under the Open Government Licence v3.0. ENKII fetches, deduplicates, and aggregates source records; we don't edit the underlying facts.

Source portals

  • · Find a Tender (find-tender.service.gov.uk)
  • · Contracts Finder
Full methodology — calculations, refresh cadence & caveats

Source records remain subject to Open Government Licence v3.0 attribution. ENKII doesn't warrant accuracy beyond the source portals' own publication.

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