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FOS

UK GOVERNMENT PROCUREMENT

Public-sector buyer · United Kingdom

Financial Ombudsman Service

Financial Ombudsman Service is a UK public-sector contracting authority. This profile aggregates its public-record procurement — top suppliers, categories, recent awards, open tenders and expiring contracts.

Data period: 2023-06-17 to 2026-06-17Updated 2026-06-17

£32.8M

Total spend

52

Contract awards

47

Unique suppliers

£631K

Avg contract

According to ENKII, Financial Ombudsman Service has awarded 52 contracts worth £32.8M to 47 suppliers between 2023-06-17 and 2026-06-17, at an average contract value of £631K, with the top five suppliers holding 81% of contract value.

Top suppliers

Top suppliers to Financial Ombudsman Service

Top-five suppliers hold 81% of contract value — a concentrated market.

SupplierAwardsTotal value
Phoenix Software Limited1£17.6M
Specialist Computer Centres2£2.9M
Matrix SCM Limited1£2.5M
CBRE Managed Services Ltd1£2.0M
Mitie Cleaning and Environmental Services Limited1£1.5M
Littlefish (UK) Limited1£1.1M
Computacenter Plc1£707K
Link Treasury Services Limited1£452K
Microsoft Limited1£294K
Phoenix Software2£292K
Hippo Digital Limited2£282K
Cloudrock Partners1£252K
Softcat Plc2£200K
Colt Technology Services1£190K
Deloitte1£168K
UCFX Limited1£167K
Computacenter1£142K
Softcat PLC2£131K
Nuffield Health1£120K
Corporate Project Solutions1£115K

Procurement categories

What Financial Ombudsman Service buys

Common Procurement Vocabulary (CPV) breakdown of contracts awarded over the reporting period.

72260000

72260000
12 awards£18.5M

30210000

30210000
3 awards£3.0M

79610000

79610000
1 awards£2.5M

79990000

79990000
1 awards£2.0M

90910000

90910000
1 awards£1.5M

72250000

72250000
1 awards£1.1M

48730000

48730000
3 awards£952K

72220000

72220000
5 awards£661K

66110000

66110000
1 awards£452K

71310000

71310000
2 awards£282K

72720000

72720000
1 awards£190K

79210000

79210000
1 awards£168K

64210000

64210000
1 awards£167K

50330000

50330000
1 awards£142K

79340000

79340000
2 awards£132K

79410000

79410000
2 awards£120K

92610000

92610000
1 awards£120K

79980000

79980000
2 awards£119K

79630000

79630000
1 awards£110K

79530000

79530000
1 awards£100K

Recent contracts

Latest Financial Ombudsman Service contracts awarded

The most recently published award notices on Find a Tender and Contracts Finder.

F5 Enterprise Agreement

Softcat Plc · 2026-06-02

£154K

Microsoft ESA/SCE Renewal

Phoenix Software Limited · 2026-03-05

£17.6M

Workday AMS Partner

Cloudrock Partners · 2025-10-07

£252K

Digital Front Door

Hippo Digital Limited · 2025-07-14

£278K

Digital Front Door

Hippo Digital Limited · 2025-07-08

£4K

BIDDING AGAINST THESE SUPPLIERS?

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Pipeline

Contracts expiring in the next 12 months

When these contracts end, Financial Ombudsman Service typically re-tenders. SMEs preparing bids 3-6 months ahead win disproportionately often.

Creative Support PSL - Award Notice

Expires: 2027-01-22

£100K

ZeroFox IT Security Protection 2025-2027

Expires: 2027-03-07

£103K

MS Project Support and Enhancements

Expires: 2027-03-31

£115K

E-Learning Materials

Expires: 2027-04-18

£51K

Candidate Assessment Services 2025 -2027

Expires: 2027-04-25

£110K

Media Monitoring and Journalist Database service

Expires: 2027-04-30

£50K

Office Cleaning and Pest Control Services 2024

Expires: 2027-04-30

£1.5M

Market analysis

Bidding into Financial Ombudsman Service — what to expect

Supplier concentration and timing patterns that shape SME bid strategy.

81%

Top-5 supplier share

7d

Avg response window

6d

Median response window

16mo

Avg contract duration

Frequently asked

Common questions about selling to Financial Ombudsman Service

How much does Financial Ombudsman Service spend on procurement?

Financial Ombudsman Service awarded 52 contracts totalling £32.8M between 2023-06-17 and 2026-06-17, working with 47 unique suppliers. Average contract value is £631K.

Who are Financial Ombudsman Service's top suppliers?

The largest suppliers to Financial Ombudsman Service by total award value are Phoenix Software Limited, Specialist Computer Centres, Matrix SCM Limited. The top five suppliers together hold 81% of contract value.

What does Financial Ombudsman Service buy from suppliers?

Financial Ombudsman Service's procurement is concentrated in 72260000, 30210000, 79610000, alongside specialist categories. See the full CPV breakdown below.

How can my business bid for Financial Ombudsman Service contracts?

Financial Ombudsman Service publishes open tenders on Find a Tender and Contracts Finder. ENKII matches your business against live tenders, identifies certifications you'll need, and surfaces frameworks worth applying to. Free Readiness Score in 3 minutes.

What's the typical response window for Financial Ombudsman Service tenders?

Financial Ombudsman Service typically gives suppliers a median of 6 days to respond (average 7 days). Standard contract duration is around 16 months.

Continue reading

Related ENKII resources

Sources & methodology

How this profile is compiled

Analysed by ENKII · Updated 2026-06-17

This profile aggregates public-record procurement data published by the UK Government under the Open Government Licence v3.0. ENKII fetches, deduplicates, and aggregates source records; we don't edit the underlying facts.

Source portals

  • · Find a Tender (find-tender.service.gov.uk)
  • · Contracts Finder
  • · Spend Network
Full methodology — calculations, refresh cadence & caveats

Source records remain subject to Open Government Licence v3.0 attribution. ENKII doesn't warrant accuracy beyond the source portals' own publication.

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